Director of Customer Success

Job Summary

A company is looking for a Director of Customer Success.

Key Responsibilities

• Owns strategic vision for Customer Success activities
• Facilitates cross-functional meetings between external customers and internal teams
• Identifies business opportunities and develops a renewal strategy to retain and grow customer commitment

Required Qualifications

• Bachelor's degree in business administration, computer science, engineering, or a similar field preferred
• 10 years of program management or equivalent business experience
• Proficiency and knowledge of technical concepts
• Demonstrated willingness to aggressively learn new things