Director of Customer Support

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Feb 07, 2024

Job Summary

A company is looking for a Director of Customer Support.

Key Responsibilities:
  • Lead and inspire a high-performing customer support team
  • Drive a customer-centric culture and ensure a positive experience
  • Identify and implement process improvements for efficiency
Qualifications:
  • Bachelor's degree in business, computer science, or a related field
  • Proven experience in customer support or customer service management
  • Experience in the technology/software industry and hardware industry
  • Experience in building a B2B2C Support & Service structure in a hardware & software capacity
  • Proficiency with customer support software and tools

COMPLETE JOB DESCRIPTION

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