Director of Cybersecurity Services

Job Summary

Overseeing the end-to-end delivery of cybersecurity professional services, the full-time remote Director of Service Delivery will drive operational excellence and customer satisfaction while managing a high-performing team executing complex cloud and security programs for U.S. Federal customers.

Key responsibilities:

• Lead and oversee all service delivery functions for cybersecurity and cloud security professional services engagements, ensuring quality, timelines, and compliance standards are met
• Own the delivery lifecycle for FedRAMP advisory, implementation, continuous monitoring, and related security programs
• Collaborate with Sales, Compliance, and Customer Success teams to improve service offerings and enhance customer satisfaction

Required qualifications:

• U.S. Citizenship (mandatory)
• 10+ years of experience leading service delivery or program management in a cybersecurity or federal consulting environment
• Hands-on FedRAMP experience including advisory, implementation, or continuous monitoring
• Extensive experience with Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)
• Strong understanding of federal security frameworks such as NIST 800 53, FISMA, and ATO processes