Director of Deal Desk

Job Summary

Driving deal governance and operational excellence, the full-time remote Director of Deal Desk will manage the end-to-end deal process, partner with Sales, Finance, and Legal to maintain deal policies, and oversee the transition from Salesforce CPQ to Revenue Cloud Advanced while leading a Deal Desk Analyst.

Key responsibilities

• Own the end-to-end deal process including quota creation, quoting, approvals, and bookings across the enterprise portfolio
• Partner with Sales, Finance, and Legal to maintain and evolve deal policies, pricing frameworks, and discount guardrails
• Champion ongoing automation of deal approvals and quote workflows, driving adoption of RCA and related tooling

Required qualifications

• 10+ years in Deal Desk, Revenue Operations, or related functions, with 5+ years in a leadership role
• Deep understanding of SaaS pricing, discounting, ARR/NRR, and revenue recognition principles
• Salesforce CPQ experience required; RCA experience is a meaningful differentiator
• Proven track record maintaining commercial policy while fostering relationships with Sales, Finance, and Legal
• Experience with deal automation and familiarity with Jira preferred