Director of Digital Travel Experiences

Job Summary

Seeking a visionary Director of Digital Travel Experiences, the full-time leader will define and drive a customer-centric digital strategy, manage a team of product leaders, and collaborate across various functions to enhance premium digital travel offerings.

Key responsibilities

• Establish and champion a long-term vision for world-class digital customer experiences throughout the travel journey
• Own and evolve a strategic product roadmap that aligns customer needs with business objectives and technology investments
• Lead the delivery of complex, cross-functional initiatives across multiple platforms and customer touchpoints

Required qualifications

• 10+ years of experience in digital product management or customer experience within consumer-facing businesses
• Proven success in defining vision, strategy, and execution plans for large-scale digital products
• Demonstrated ability to lead complex transformations and deliver measurable business impact
• Deep understanding of modern digital product development and customer experience design
• Exceptional executive communication and relationship-building skills across matrixed organizations