Director of Digital UX Writing

Job Summary

Responsible for creating and maintaining English-language copy for Marriott Bonvoy's digital platforms, the full-time FLEX Director of Digital UX Writing will collaborate with UX designers and product owners to ensure high-quality, brand-aligned content while managing the copy intake and review processes in a hybrid work environment.

Key responsibilities

• Create and validate customer-facing copy for web, app, and email products
• Define and document the copy creation and review process within the Digital UX team
• Collaborate with stakeholders to iterate on copy based on feedback and ensure alignment with brand standards

Required qualifications

• 8+ years of relevant experience in digital copywriting
• Bachelor's degree or equivalent work experience
• Proficient in usability and transactional design best practices
• Experience with large-scale global digital products, preferably in hospitality or travel
• Ability to manage tasks and prioritize workload effectively in a fast-paced environment