Director of Disability Management

Job Summary

Empowering a team and shaping success, the full-time Director of Disability Management will lead disability and absence management programs across multiple claim teams, ensuring exceptional service and strong client relationships while working remotely.

Key responsibilities

• Facilitates the implementation and continuous improvement of disability and absence management programs
• Represents the claim operation to national clients and ensures compliance with corporate guidelines and laws
• Manages and develops qualified individuals, fostering a culture of continuous improvement within the teams

Required qualifications

• Bachelor's Degree or equivalent work experience required
• Minimum of eight years of progressive experience in managing integrated disability and absence management programs
• Leadership experience in a disability/absence insurance carrier or third-party administrator claim operation
• Expertise in disability/absence best practice benchmarking and metrics
• HR or Disability certifications preferred, with a focus on continuing education requirements