Director of eCommerce

Job Summary

Owning the Shopify storefront end-to-end, the full-time remote Director of eCommerce will manage site operations, lead conversion rate optimization initiatives, and analyze performance metrics to enhance overall site effectiveness.

Key responsibilities

• Oversee daily operations of the Shopify store, including site updates and promotional campaigns
• Lead the CRO roadmap to improve conversion rates and customer journey through A/B testing and UX/UI enhancements
• Analyze site performance metrics and present actionable insights to stakeholders, ensuring alignment with revenue goals

Required qualifications

• 7+ years of eCommerce experience with at least 2 years in a director or senior leadership role
• Expert-level proficiency in Shopify, including both front-end and back-end operations
• Strong background in conversion rate optimization, A/B testing, and UX/UI principles
• Proficient in Google Analytics, Shopify Analytics, and Microsoft Clarity
• Experience managing developer or agency relationships for site updates and technical integrations