Director of Expansion Sales

Job Summary

To drive post-sale revenue strategy across a portfolio of 1,000+ accounts, the full-time remote Director of Expansion Sales will own net revenue retention, design multi-segment expansion strategies, and lead a team of Client Executives in a fast-paced SaaS environment.

Key responsibilities

• Define and evolve the expansion strategy, balancing growth, retention risk, and resource allocation
• Build and refine a scalable operating model for upsell, cross-sell, and strategic renewals
• Leverage AI-driven analytics to identify expansion signals and enhance forecasting accuracy

Required qualifications

• 8+ years of progressive B2B SaaS sales experience across renewals and enterprise selling
• 3+ years of experience leading quota-carrying teams with ownership of multi-segment portfolios
• Proven ability to manage large account bases with structured segmentation models
• Experience with AI-powered revenue tools and proficiency in Salesforce
• Bachelor's degree; MBA is a plus