Director of Global Customer Innovation
Location: Remote
Compensation: Salary
Reviewed: Fri, Aug 14, 2026
This job expires in: 1 days
Job Summary
Leading strategic communications for a global organization, the full-time remote Director of Global Customer Innovation will develop and execute integrated communication strategies to enhance customer capabilities, drive stakeholder engagement, and support organizational transformation.
Key responsibilities:
- Develop and execute communication strategies to promote global customer capabilities
- Partner with senior leaders to create compelling communications that translate business priorities
- Lead communications initiatives for innovation, technology, and data transformation
Required qualifications:
- Doctorate degree and 4 years, or Master's degree and 7 years, or Bachelor's degree and 9 years of relevant experience
- Experience in strategic communications, corporate affairs, or public affairs
- Strong executive communications and storytelling capabilities
- Proven ability to lead complex communication programs in a global, matrixed environment
- Understanding of the pharmaceutical, biotechnology, or healthcare industries
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