Director of Growth Operations

Job Summary

Overseeing the execution of multi-channel campaigns, the full-time salaried Director of Growth Operations will manage demand forecasting, optimize marketing touchpoints, and lead a team to enhance operational efficiency in a remote environment.

Key responsibilities

• Lead S&OP forecasting and demand signal modeling to align member growth with capacity
• Oversee end-to-end execution of millions of monthly marketing touchpoints across various channels
• Build and maintain the marketing "Operating System" to standardize campaign playbooks and manage cross-functional guardrails

Required qualifications

• 8-10+ years of experience in Growth/Marketing Operations or S&OP planning, preferably in health tech or B2B2C
• Advanced mastery of forecasting and analytical modeling using tools like Looker, Sheets, and Salesforce
• Strong grasp of ESP systems such as Braze, Iterable, or Hubspot
• Proven track record of executing complex, multi-channel marketing campaigns at scale
• Technical understanding of data flows and ingestion pipelines, including CDPs for targeting and segmentation