Director of GTM Operations

Job Summary

Leading a global team of operations partners and analysts, the full-time remote Director of GTM Operations will manage revenue planning, quota setting, and cross-functional alignment across Sales, Customer Success, and Marketing while serving as a strategic co-pilot to executive leadership.

Key responsibilities

• Build, scale, and mentor a high-performance global GTM Operations team across diverse time zones
• Lead annual planning, quota allocation, capacity modeling, and territory design for Sales, CS, and Marketing teams
• Partner with executive leadership to program manage company-wide objectives focused on retention, bookings, and customer lifecycle optimization

Required qualifications

• 8+ years of experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS
• Proven experience managing and developing global operational teams with 6+ direct/indirect reports
• Expertise in SaaS unit economics, quota setting, and territory planning
• High proficiency in partnering with executive-level leadership across Sales, Marketing, and CS
• Location preference for candidates on the East Coast U.S. to align with global time zones