Director of HR Business Partner

Job Summary

A company is looking for a Director of Human Resources - Business Partner.

Key Responsibilities:

• Manage and mentor HR Business Partners, create monthly business reviews, and develop learning plans
• Collaborate with business leaders to identify opportunities, conduct root cause analysis, and lead change initiatives
• Facilitate conflict resolution, provide regular reporting to leadership, and contribute to business presentations

Required Qualifications:

• Minimum 5 years of experience in Human Resources, preferably in a global call center environment
• Experience leading HR organizations in fast-paced service industries for at least 2 years
• 7+ years of relevant work experience in leadership development, employee relations, or advisory roles
• Understanding of employment law, conducting investigations, and delivering lifecycle HR services
• Proven ability to make ethical decisions, influence high-performing teams, and work in complex environments