Director of Implementation - Health Insurance TPA

Job Summary

A company is looking for a Director of Client Implementation in the Health Insurance TPA sector.

Key Responsibilities:

• Lead new client implementations, product/service implementations, and platform migrations
• Manage a team of Managers, Specialists, and Coordinators for project success
• Develop key performance indicators, facilitate continuous service improvement, and collaborate with internal stakeholders

Required Qualifications:

• Bachelor's degree or equivalent experience
• 7+ years of experience in client relationship management and project management
• 3+ years of direct leadership experience
• Experience in health plan insurance, benefits administration, or Third Party Administrators
• Previous experience working directly with clients or brokers