Director of Loyalty Strategy

Job Summary

A company is looking for a Director of Loyalty Strategy.

Key Responsibilities

• Lead loyalty strategy engagements, including scoping, discovery, and program design
• Analyze customer and market insights to identify innovation opportunities and gaps in customer experience
• Develop and present actionable recommendations and roadmaps to client management

Required Qualifications

• 10+ years of experience in loyalty consulting or relevant industry experience
• Bachelor's degree
• Experience in designing and optimizing B2C loyalty strategies
• Proficient in creating financial models and consulting with senior leadership
• Knowledge of loyalty/marketing technology providers