Director of Messaging Compliance

Job Summary

A company is looking for a Director of Messaging Strategy, Operations & Compliance.

Key Responsibilities

• Lead the overall messaging strategy including number provisioning, deliverability, channel mix, and global routing
• Oversee the Compliance Services team's delivery of compliance audits and onboarding reviews
• Define and monitor KPIs across deliverability, provisioning turnaround, regulatory compliance, and customer satisfaction

Required Qualifications

• 7+ years of experience in messaging, compliance, or platform operations within SaaS or telecom
• Demonstrated success in building or leading operational and/or compliance teams
• Understanding of messaging infrastructure and regulatory standards
• Experience working with cross-functional partners such as Legal, Engineering, and Product
• Familiarity with international carrier requirements and/or alternative messaging channels is a plus