Director of Omnichannel Pharma

Job Summary

Driving advanced data science initiatives within the commercial pharma space, the full-time remote Director of Omnichannel Pharma will lead the delivery of analytics solutions, design Next Best Action models, and develop omnichannel engagement strategies to enhance customer journeys and commercial effectiveness.

Key responsibilities

• Lead end-to-end delivery of data science and advanced analytics solutions in the commercial pharma domain
• Design and implement Next Best Action (NBA) models to optimize customer engagement and decision-making
• Develop and scale omnichannel analytics frameworks, integrating data from multiple touchpoints

Required qualifications

• 12-18+ years of experience in Data Science / Advanced Analytics, with strong exposure to commercial pharma
• Proven experience in building and deploying Next Best Action (NBA) or recommendation systems
• Hands-on expertise in Python / R / SQL, and ML frameworks (scikit-learn, TensorFlow, etc.)
• Strong understanding of omnichannel engagement, including CRM and digital marketing
• Experience with cloud platforms (AWS, Azure, or GCP)