Director of Operational Innovation

Job Summary

A company is looking for a Senior Director, Operational Innovation.

Key Responsibilities

• Expand and execute the RCM AI and automation strategy aligned with organizational priorities
• Drive strategic alignment across leadership to identify high-value innovation opportunities
• Lead and develop a team that supports RCM automation and vendor oversight

Qualifications

• Bachelor's degree in Business, Healthcare Administration, IT, or related field (Master's preferred)
• 10+ years of leadership experience in technology/innovation, Revenue Cycle Management, or healthcare operations
• Demonstrated success leading enterprise AI/ML, automation, or RPA initiatives at scale
• Strong understanding of healthcare billing, coding, claims processing, and regulatory requirements
• Experience managing complex vendor relationships and negotiating technology agreements