Director of Operations

Job Summary

A company is looking for a Director of Operations & Vendor Compliance.

Key Responsibilities

• Compile, analyze, and visualize operational data to support executive decision-making
• Lead a distributed team, ensuring alignment and accountability among managers
• Identify and implement strategies for operational efficiency and margin growth

Required Qualifications

• 8+ years of experience in operations within high-volume service delivery environments
• Proven success in managing frontline leaders and large teams
• Advanced proficiency in data analysis tools such as Tableau and SQL
• Strong track record of driving performance and accountability against KPIs
• Experience in vendor management within complex service industries