Director of Operations

Job Summary

A company is looking for a Director of Operations to support the Customer Success Group in a high-growth business segment.

Key Responsibilities:

• Act as the primary liaison and coordinator across cross-functional projects to ensure alignment with organizational goals
• Develop detailed program plans to drive accountability for timely and high-quality execution
• Manage rhythm of business, executive communications, and key global initiatives

Required Qualifications:

• 10+ years of experience managing complex project implementations or leading Agile development teams
• 5+ years in a significant people leadership role managing high-performing teams
• Proven track record of stakeholder engagement and executive-level communication
• Strong critical thinking and analytical skills for driving process improvements
• Foundation in the Salesforce platform, ideally with relevant certifications