Director of Operations

Job Summary

Leading complex program transitions in a full-time remote capacity, the Director of Operations and Strategic Transition will manage operations, coordinate cross-functional teams, and ensure successful execution of federal contracts while maintaining customer satisfaction and operational readiness.

Key responsibilities

• Oversee operations and performance of assigned contracts, ensuring compliance and preparing performance reports
• Manage customer relationships for assigned contracts, addressing complaints and ensuring effective communication
• Lead cross-functional teams to achieve Full Operational Capability (FOC) and implement workforce-intensive service programs

Required qualifications

• Bachelor's degree in a relevant field of study
• 10+ years of relevant professional experience
• Experience operating within a Joint Venture or strategic partnership environment
• Demonstrated success collaborating with partner leadership on federal contract transitions
• Experience with Personal Services Contracts with the Federal Government