Director of Operations

Job Summary

To enable the Specialty Services Business Unit Leader to maximize impact, the fully remote, full-time Director of Operations will manage strategic initiatives, coordinate talent-related priorities, and facilitate communication across the organization while ensuring alignment with business objectives.

Key responsibilities

• Serve as a thought partner to the BU Leader, framing key decisions and developing perspectives on division priorities
• Own the prioritization and tracking of strategic initiatives, proactively identifying interdependencies and driving projects to completion
• Develop and maintain dashboards and reporting tools to provide visibility into key performance indicators and operational metrics

Required qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or related field
• Master's degree in Business Administration (MBA) or related discipline preferred
• Minimum 5 years of experience in a strategic, advisory, or chief of staff capacity within professional services or healthcare
• Exceptional written and verbal communication skills for synthesizing complex information for senior leadership
• Proficiency in Microsoft Office Suite, particularly PowerPoint and Excel; familiarity with data visualization tools is a plus