Director of Partner Solutions

Job Summary

Leading post-sale success and implementation efforts, the full-time remote Director of Partner Solutions will manage onboarding, adoption, and retention for strategic healthcare partners, ensuring seamless integration and measurable value from the platform.

Key responsibilities

• Own partner success by leading onboarding, implementation, and long-term retention efforts for healthcare customers
• Serve as the primary contact for partners, building relationships with executive sponsors and operational leaders
• Drive adoption and measurable outcomes by integrating the platform into daily workflows and achieving operational goals

Required qualifications

• 4+ years of experience in leading implementations or post-sale delivery for healthcare technology or SaaS platforms
• Experience working with healthcare providers and understanding ambulatory practice workflows and revenue cycle operations
• Cardiology experience is required; oncology experience is a plus
• Proven ability to manage complex, multi-stakeholder implementations and drive long-term customer success
• Familiarity with ambulatory EHR platforms such as athenaOne, NextGen, or eClinicalWorks