Director of Partner Success

Job Summary

Leading the strategy and performance of the partner ecosystem across North and South America, the full-time remote Director of Partner Success will manage a team of partner success professionals, build executive-level relationships, and drive partner activation and capability development.

Key responsibilities

• Own the Americas partner success strategy and define priorities in alignment with global objectives
• Lead and develop a team of senior and junior partner success managers across the region
• Build and manage executive-level partner relationships to enhance the positioning and delivery of Coupa solutions

Required qualifications

• 15+ years in software implementation, pre-sales, or partner/channel development, preferably in procurement or enterprise SaaS
• Proven experience leading teams and operating cross-functionally at the executive level
• Fluency in Spanish and/or Portuguese is a plus
• Bachelor's degree required; MBA or equivalent preferred
• Ability to work with partial information and build clarity as needed