Director of Partner Success

Job Summary

Leading the Partner Success function, the remote Director of Partner Success will manage and develop a team overseeing strategic enterprise integrations, channel partners, and Omni partners, focusing on growth, retention, and operational excellence.

Key responsibilities

• Own the full Partner Success function across channel, Omni, and enterprise segments
• Drive partner performance by achieving GBV targets and establishing success metrics
• Oversee onboarding and integration health for API partners while collaborating with cross-functional teams

Required qualifications

• 10+ years in partner success, strategic account management, or partnerships with at least 3 years in a leadership role
• Proven track record of managing a partner portfolio end-to-end
• Experience with both channel/referral partnerships and integration/API-led relationships
• Strong understanding of GBV targets, rate economics, and contract negotiations
• Background in travel, B2B SaaS, fintech, or platform/API partnerships is a plus