Director of Patient Access

Job Summary

To enhance patient therapy initiation, the fully remote Director of Patient Access will manage prior authorization performance, oversee a multi-tiered team, and build partnerships with Field Reimbursement Manager teams while ensuring timely and accurate processing of authorizations.

Key Responsibilities

• Own and manage prior authorization turnaround time and queue health, ensuring performance targets are met
• Lead troubleshooting of high-priority PA issues and coordinate complex escalations across various teams
• Drive continuous improvement through data analysis, performance metrics, and operational workflow enhancements

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of experience in prior authorization, patient access, or reimbursement, including leadership experience
• Direct experience managing or partnering with Field Reimbursement Manager teams
• Strong analytical skills with the ability to translate data into actionable improvements
• Knowledge of payer and PBM landscapes, prior authorization requirements, and specialty medication access barriers