Director of Patient Growth

Job Summary

A company is looking for a Director of Patient Growth to lead patient engagement and conversion efforts across the early patient journey.

Responsibilities

• Lead and optimize patient onboarding and appointment conversion processes
• Manage and develop a remote customer success team
• Improve workflows, performance tracking, and operational rigor

Requirements

• 7+ years in sales, patient services, or related operations roles
• Experience leading and scaling teams
• Strong track record improving conversion and customer experience
• Comfortable owning processes, metrics, and change initiatives