Director of Patient Support

Job Summary

Seeking an experienced leader, the full-time Director of Patient Support will oversee and advance patient and provider services, ensuring continuity of care while managing a high-performing team in a remote environment.

Key Responsibilities

• Develop and execute strategic initiatives to enhance patient support services and operational excellence
• Lead and manage the team, fostering a culture of accountability and collaboration while monitoring performance and providing coaching
• Ensure compliance with healthcare regulations and internal policies, maintaining high standards across all patient-facing operations

Required Qualifications

• 10+ years of experience in healthcare-related Patient Support programs
• 10+ years of progressive leadership and team management experience
• BA/BS degree in a related field
• Strong background in managed care, case management, reimbursement, and health insurance
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)