Director of Product Analytics

Job Summary

To shape product investment decisions and establish a robust analytics function, the full-time salaried Director of Product Analytics will lead the product analytics team, define KPI frameworks, and deliver actionable insights while collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Build and lead the product analytics function, establishing strategy, KPI framework, and self-service analytics capabilities
• Partner with Product leadership to translate user behavior and feedback into actionable recommendations that influence roadmap priorities
• Own and optimize the product analytics ecosystem, leveraging tools like Pendo to design instrumentation and deliver scalable insights

Required qualifications

• 8+ years in product analytics or related fields, with at least 5 years in a leadership role
• Demonstrable experience building high-performing product analytics teams with a significant impact on company strategy
• Deep expertise with Pendo, including designing tagging strategies and configuring analytics across multiple products
• Strong knowledge of SQL, BigQuery, and proficiency in Tableau for data visualization
• Experience in B2B SaaS environments, ideally with complex, multi-product setups