Director of Product Analytics

Job Summary

To establish and lead the product analytics function from the ground up, the full-time salaried Director of Product Analytics will define the KPI framework and analytics strategy, leveraging Pendo to deliver actionable insights that influence product investment decisions while collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Build and lead the product analytics function, establishing strategy, KPI framework, and self-service analytics capabilities
• Partner with Product leadership to translate user behavior and feedback into actionable recommendations for roadmap priorities
• Own and optimize the product analytics ecosystem, designing instrumentation and delivering scalable insights across multiple products

Required qualifications

• 8+ years in product analytics, including 5+ years in a leadership role
• Deep expertise with Pendo, including designing tagging strategies and configuring funnels
• Strong working knowledge of SQL and BigQuery, with proficiency in Tableau for data visualization
• Experience building self-serve analytics capabilities for product teams
• B2B SaaS experience in a complex, multi-product environment