Director of Product Management

Job Summary

Leading the global digital customer experience, the remote full-time Director of Product Management will oversee product strategy, roadmap execution, and cross-functional delivery for key commerce experiences, focusing on product detail pages, user-generated content, and SEO-driven enhancements.

Key responsibilities

• Define and drive the global product vision and strategy for customer experience initiatives across various platforms
• Own end-to-end experiences for product detail pages, optimizing for new customer acquisition and returning customer engagement
• Lead the strategy for user-generated content, improving trust and conversion through community engagement experiences

Required qualifications

• Proven experience managing large-scale customer-facing digital experiences across web and mobile platforms
• Strong expertise in e-commerce conversion optimization and customer journey management
• Experience leading global product initiatives across multiple international markets
• Demonstrated success in managing cross-functional teams and influencing executive stakeholders
• Generally requires 12+ years of Product Management experience in e-commerce or digital consumer platforms