Director of Product Management

Job Summary

Leading the strategy and development of AI-enabled Customer Experience (CX) and Go-To-Market (GTM) offerings, the full-time salaried Director of Product Management will drive revenue growth, enhance client engagement, and manage transformation initiatives in a remote work environment.

Key responsibilities

• Lead transformation initiatives aligned with GTM strategy to drive revenue growth and improve sales effectiveness
• Translate market trends and client insights into actionable programs that enhance competitive positioning and support pipeline expansion
• Develop and enable sales teams with messaging and value propositions that align with evolving client demands in CX

Required qualifications

• 10+ years of experience in GTM strategy, sales enablement, or operations within enterprise environments
• Proven success in leading cross-functional transformation initiatives that drive measurable business impact
• Strong expertise in AI-enabled CX solutions, including automation and digital customer engagement
• Experience in developing client-centric offerings in CX or transaction-processing environments
• Bachelor's degree required; advanced degree preferred