Director of Product, Payments

Job Summary

To lead the B2B payment platform business serving the restaurant and convenience store industries, the full-time remote Director of Product, Payments will define the product vision, ensure operational excellence, and drive innovation across the payment ecosystem.

Key responsibilities

• Define and execute the strategic vision and roadmap for the payment platform, aligning product development with market opportunities
• Oversee daily platform operations, ensuring reliability, performance, and compliance while managing risk and fraud prevention
• Build and lead high-performing product and operations teams, fostering a culture of innovation and collaboration across cross-functional teams

Required qualifications

• 7-10 years of experience in product management and operations, with a minimum of 3-5 years in payment technologies
• Experience in the restaurant, convenience store, or retail tech space is highly preferred
• Proven track record of launching successful B2B payment products and integrating payments with POS and loyalty platforms
• Strong understanding of card processing, ACH, wire, wallets, and emerging payments
• Experience managing cross-functional teams in a fast-paced environment with a focus on scaling operations for high-volume systems