Director of Product Pricing

Job Summary

Leading the company's pricing and monetization strategy, the full-time remote Director of Product Pricing will manage pricing architecture, customer research, and implementation initiatives to align customer value with sustainable growth across HighLevel's offerings.

Key responsibilities

• Develop and implement a company-wide pricing and packaging strategy, evaluating and evolving pricing models as the platform expands
• Build a continuous customer research program to gather insights from various customer segments and translate findings into actionable product and pricing strategies
• Design and execute experiments related to pricing and packaging, ensuring operationalization and measurement of results across multiple teams

Required qualifications

• 12+ years of experience in SaaS pricing, monetization, or related fields
• Significant experience leading pricing and packaging decisions for B2B SaaS or technology companies
• Strong understanding of SaaS business models, including subscription economics and usage-based pricing
• Proficiency in both qualitative and quantitative research methods, including customer interviews and behavioral data analysis
• Excellent executive communication skills with a collaborative working style across various organizational functions