Director of Professional Services

Job Summary

A company is looking for a Director of Professional Services.

Key Responsibilities

• Lead the implementation strategy for client onboarding and execution
• Oversee project planning, resource allocation, and operational excellence across implementations
• Build and develop a high-performing implementation team while ensuring outstanding client experiences

Required Qualifications

• 7+ years of experience in SaaS implementation or professional services
• 3+ years of experience managing and developing high-performing teams
• Proven track record of building scalable processes and improving operational efficiency
• Strong project management skills with the ability to manage complex initiatives
• Experience with implementation methodologies and project management tools