Director of Research Programs

Job Summary

Managing market research and tracking programs, the full-time Director of Research Programs will oversee consumer insight initiatives, collaborate with stakeholders to enhance insight delivery, and ensure effective vendor management in a hybrid work environment.

Key responsibilities

• Develop and sustain key Consumer Insight platforms and foundational research programs
• Collaborate with stakeholders to define needs for Consumer Insight platforms and evaluate service effectiveness
• Generate actionable insights from research data tailored to stakeholder inquiries and major initiatives

Required qualifications

• 8+ years of experience in consumer research or project/program management
• Bachelor's degree in a relevant field, with a preference for a Master's degree
• Expertise in customer research methods, including survey design and statistics
• Extensive experience leading complex, multi-brand research initiatives
• Strong vendor negotiation and project management skills