Director of Retention

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Mar 26, 2024
This job expires in: 6 days

Job Summary

A company is looking for a Director of Retention.

Key Responsibilities:
  • Develop and execute cross-channel customer retention strategy
  • Lead customer segmentation strategies and lifecycle marketing programs
  • Analyze customer data for segmentation, targeted marketing, and retention optimization

Required Qualifications:
  • 8+ years of experience in customer lifecycle marketing and retention management
  • Proven track record of designing successful retention strategies
  • Experience with DTC subscription businesses and cohort analysis
  • Knowledge of marketing automation tools
  • Passion for wellness community and herbal medicine

COMPLETE JOB DESCRIPTION

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