Director of Revenue Operations

Job Summary

To lead and reshape Revenue Operations across agency services and SaaS businesses, the full-time Director of Revenue Operations will manage CRM systems, improve data integrity, and establish reliable reporting while collaborating with cross-functional teams in a remote environment.

Key responsibilities

• Serve as the primary owner of CRM, GTM systems, operational workflows, and reporting infrastructure
• Design scalable processes that align Sales, Marketing, Customer Success, and Finance
• Evaluate and modernize GTM tooling, managing the GTM stack and leading CRM transformation initiatives

Required qualifications

• 7+ years of experience in Revenue Operations or Sales Operations within B2B SaaS or high-growth environments
• Deep hands-on Salesforce experience, including administration and system optimization
• Proven track record of improving CRM data quality and operational processes
• Experience supporting both SaaS and services-based business models is a plus
• Expertise with GTM tools like SFDC, HubSpot, and AI tools such as ChatGPT