Director of Revenue Operations
Job Summary
To drive scalable growth and enhance customer experiences, the full-time Director of Revenue Operations will design and optimize sales processes, manage CRM governance, and leverage AI insights while working remotely.
Key responsibilities
- Design and continuously improve end-to-end sales processes, ensuring alignment with managed services offerings
- Lead the governance of commercial workflows and maintain process standards across teams
- Serve as the primary business owner of CRM and sales platforms, ensuring integration and usability while providing training to the Sales organization
Required qualifications
- Bachelor's degree in Business, Operations, or a related field
- Minimum 7 years of experience in sales operations or revenue operations
- Hands-on experience with CRM and sales technology platforms, preferably Salesforce
- Proven ability to use data and analytics to drive process improvements
- Experience in an MSP or recurring revenue technology environment
Complete Job Description
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