Director of Revenue Retention

Job Summary

A company is looking for a Director of Revenue Retention to lead their partner success team.

Key Responsibilities

• Oversee global retention visibility by collaborating with senior executives and cross-functional teams to meet retention goals
• Manage and mentor a team of Success Managers, fostering professional growth and aligning strategies
• Develop and implement strategies to enhance product adoption, customer engagement, and retention outcomes

Required Qualifications

• 5+ years of experience in managing Renewals, Partner, or Customer Success teams, preferably in cybersecurity
• Proven success in building Customer or Partner Success teams and defining best practices
• Strong leadership and performance management skills
• Excellent organizational abilities in a fast-paced environment
• Experience in data-driven decision-making to enhance partner satisfaction and revenue growth