Director of Revenue Strategy

Job Summary

Driving the transformation of revenue operations, the full-time remote Director of Revenue Strategy will design and optimize sales processes, manage CRM systems, and leverage AI insights to enhance performance and scalability for the MSP business.

Key responsibilities

• Design and continuously improve end-to-end sales processes, ensuring alignment with managed services offerings
• Lead the governance of commercial workflows and maintain process standards across teams
• Serve as the primary strategic administrator for CRM and sales platforms, ensuring integration and usability

Required qualifications

• Bachelor's degree in Business, Operations, or a related field
• Minimum 7 years of experience in sales operations or revenue operations, with at least 3 years in an MSP or IT services environment
• Hands-on experience with CRM and sales technology platforms, preferably Salesforce
• Proven ability to use data and analytics for process and performance improvements
• Strong understanding of MSP sales cycles and recurring revenue models