Director of Risk Management

Job Summary

Providing strategic leadership over payments underwriting, portfolio risk, funding, and collections operations for U.S. and Canadian merchants, the full-time Director of Risk Management will modernize the risk operations lifecycle through automation and AI-enabled decision support while ensuring compliance with financial and regulatory standards.

Key Responsibilities

• Set strategic direction for underwriting, risk, funding, and collections operations to ensure scalable and compliant processes
• Lead the development of underwriting frameworks and monitor portfolio performance to identify emerging risks
• Oversee the advancement of automation and AI-enabled decision support across risk management functions

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field; Master's or MBA preferred
• 8+ years of progressive experience in underwriting, risk management, or financial services operations
• Prior experience leading multi-disciplinary teams in medium-to-large organizations
• Experience managing U.S. and Canadian underwriting and risk operations
• Proven track record in process improvement and automation initiatives within a risk or financial services environment