Director of Risk Operations

Job Summary

To lead and enhance the risk operations of a fast-scaling payments business, the full-time Director of Risk Operations will set the risk strategy, manage underwriting and transaction monitoring, and ensure compliance while working remotely.

Key responsibilities

• Set and own the risk strategy and policy framework in partnership with the CFO, balancing risk management with growth ambitions
• Oversee the full risk function, including underwriting, transaction monitoring, and fraud management, while designing scalable operating models
• Lead, mentor, and grow the risk operations team, defining its structure and staffing as the business scales

Required qualifications

• 8+ years in payments, risk management, or financial services operations, with 3+ years in leadership roles
• Proven experience in owning a risk function or major risk domain, including policy setting and risk appetite determination
• Hands-on expertise in underwriting, credit risk, fraud prevention, and transaction monitoring in a payments context
• Familiarity with card brand rules, sponsor bank guidelines, NACHA, and payment processing systems
• Bachelor's degree in business, finance, or a related field, or equivalent experience