Director of Sales Tools Experience

Job Summary

Leading a globally distributed team, the full-time salaried Director of Sales Tools Experience will oversee operational support and continuous improvement of the sales tools ecosystem, ensuring an optimized colleague experience while partnering with various stakeholders to drive enhancements.

Key responsibilities

• Lead the Sales Tools Experience organization, focusing on operational excellence and service transformation
• Own the day-to-day sales tools experience, ensuring platforms are accurate, compliant, and aligned with colleague needs
• Generate actionable insights from operational data and colleague feedback to influence product and strategy decisions

Required qualifications

• Experienced people leader with a proven track record in managing large, distributed teams
• Strong operational leadership experience in sales enablement, sales operations, or customer experience
• Demonstrated success in transforming support organizations through automation and process improvement
• Strong analytical skills with experience leveraging operational data for decision-making
• Bachelor's degree