Director of Strategic Engagements

Job Summary

Driving large and complex strategic deals, the full-time Director of Strategic Engagements will manage end-to-end deal strategy, develop creative commercial structures, and lead negotiations for significant transactions in a flexible or remote work environment.

Key responsibilities

• Validate and engage on opportunities exceeding $10M NNACV, tracking deal progression and addressing risks with senior leaders
• Champion collaborative go-to-market activities for Strategic Accounts, including account planning sessions and strategic pursuits
• Serve as the primary contact for customers from deal qualification through close, representing ServiceNow in senior customer-facing roles

Required qualifications

• 9+ years of experience in the software industry
• 5+ years of consultative direct sales experience into Enterprise accounts, preferably in SaaS
• Experience in Large Deal or Corporate Strategy/Business Development, supporting complex transactions
• Strong leadership and decision-making abilities, with a proven track record in coaching and mentoring
• Ability to interface and negotiate with senior client executives, with excellent presentation and communication skills