Director of Technical Operations

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Mar 17, 2026

Job Category: Information Technology

Employer Type: Employer

Career Level: Entry Level, Experienced, Senior Level

Job Summary

A company is looking for a Director of Technical Operations.

Key Responsibilities

Oversee daily operations of the support team, including ticket triage and process improvement
Act as the top-tier escalation point for complex technical issues and client interactions
Develop and maintain documentation, help articles, and coach support team members

Required Qualifications

2+ years of hands-on experience with GoHighLevel
Experience with CRM automation tools like Zapier, Make, or N8N
Proficient in coding or generating scripts in JavaScript, Python, or TypeScript
Experience creating help documentation and conducting client-facing meetings
Experience managing or mentoring a support team of 3 or more

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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