Director of Technology Operations

Job Summary

A company is looking for a Director of Technology, Operations & Observability.

Key Responsibilities

• Accountable for the strategy, development, and operation of a unified platform for real-time performance insights
• Transform critical operational processes by leveraging automation, AI, and Machine Learning technologies
• Drive operational excellence and innovation across the department, fostering a culture of continuous improvement

Required Qualifications

• 12+ years of progressive professional IT experience, with at least 5+ years in senior leadership roles
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field
• Demonstrable experience in setting and executing technical and operational strategy for a significant IT function
• Proven success in building and leading high-performing technical and operational teams
• Extensive experience with agile/lean development practices and scaling them across large teams