Director of Technology Operations

Job Summary

A company is looking for a Director, Technology Operations.

Key Responsibilities

• Define and execute the technology, security, and AI strategy, including roadmap development
• Oversee technology operations, including Service Desk, Systems Operations, and End User Computing
• Lead incident, problem, and change management processes for issue resolution and minimal disruption

Required Qualifications

• Proven experience in technology operations management
• Strong background in AI, machine learning, and automation technologies
• Experience with compliance activities, including SOC 2 audits
• Demonstrated ability to manage budgets and optimize costs
• Experience in recruitment and team development within technology operations