Director of Telesales Training

Job Summary

A company is looking for a Director, Telesales Training Programs to lead and develop sales training initiatives.

Key Responsibilities

• Develop and implement a cohesive sales training strategy for new agent onboarding and ongoing development
• Lead a team of curriculum and training delivery professionals, providing guidance and support
• Monitor and measure training effectiveness against tactical KPIs and coordinate resource planning

Required Qualifications

• Bachelor's degree
• 8+ years of high-volume, job-specific training and development experience
• 2+ years of virtual/e-learning training and content delivery experience
• 5+ years of Medicare experience preferred
• Experience with e-learning platforms and digital training tools