Director of Telesales Training Programs

Job Summary

A company is looking for a Director, Telesales Training Programs to lead and develop sales training initiatives.

Key Responsibilities

• Develop and implement a cohesive sales training strategy for new agent onboarding and ongoing development
• Lead a team of curriculum and training delivery professionals, ensuring effective training outcomes
• Monitor training effectiveness against KPIs and advance continuous improvement initiatives

Required Qualifications

• Bachelor's degree
• 8+ years of high-volume training and development experience
• 2+ years of virtual/e-learning training experience
• 5+ years of Medicare experience preferred
• Experience with e-learning platforms and digital training tools